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Q-1:How do I contact you?
Karen lei Sales Director Guangzhou JunHin limited company Tel:020-29838183 Fax:020-86215412 MP:+8613710863876 Wechat13710863876 skype:karen@lchotfix.com Elva Sales Director Guangzhou JunHin limited company Tel:020-29838183 Fax:020-86215412 MP:+8613535125362 Wechat13535125362 ​skype:13535125362
 Q-2 Would you charge the sample fee? Mailing fee?
The sample is free but the mailing need payed by yourself 
Q-3 What is the format of the artwork/design should I send?
A) PDF, Core Draw, Adobe Illustrator or JPG B) If you don't have any artwork/design. We have a professional design team, just tell us your ideas and we will help to carry out your ideas into perfect products. we can design the layout you want.
Q-4 How can we get a quote?
We could give a accurate price when you confirm the Size, Colour, Material, Quantity and the artwork.
Q-5 Packing
Standard export packing (OPP bag inside and export carton outside). Or as the clients' requirements.
Q-6: How about the bulk production time ?
2-3 days sampling for iron on transfer rhinestone motif -3-5 days for sampling of the embroidery/woven/ PVC/silicon -6-8 days for bulk production of 5k-10k
Q-7 How many days can I get my products?
Normally within one week, it depends on which kind of the delivery express services you choose. Following is the normal shipping time for your reference: ​DHL: 3-5days UPS: 4-5days FedEx: 6-7days TNT: 6-7days By sea: 25-35days
 Q-8 What is the minimum order?
Different products have different MOQ.welcome to contact us before ordering.
Q-9: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the p
A: We accept Trade assurance payment method to protect your money safe. Before makes an order, we make approval samples on request. It is also in our own interest to get approval from the customer first before starting production. If the product is wrong , we can provide either immediate refund or immediate remakes at no extra cost to you.
Q-10: How to make payment ?
We accept payment by T/T or west union, money gram, PayPal.30% deposit, and the remaining 70% will be paid when shipped
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